We just purchased our third vacuum from Bank’s Vacuum in Plymouth, MI. We have been customers for more than 15 years and always appreciate the service that we have received. I had specific questions in regards to what type of vacuum I needed. Both Brian and Matt were a great help; very knowledgeable, had good suggestions, and they didn’t rush me. We are very satisfied customers!
— Donna C.

Jim the manager was amazing. He took the time to explain his carpet cleaning machines and vacuums. He knew about every vacuum and carpet cleaning machine in the store and told me the pros and cons about them all. Great salesman. Highly recommended. You must visit this place before buying.
— Joshua Moss

Great experience. Everything was delivered as expected. I would not hesitate to order from this company again.
— Francesca Miles

I have been an in-store customer for several years and I have been 100% satisfied with all my purchases there. This on-line website and shopping experience reflects Banks ability to grow in the challenging e-market space.
— David Rizzi

This is such a great vacuum store! Howard the salesman was extremely knowledgeable and spent a lot of time finding out my needs and gave me a detailed explanation on many different types of vacuum cleaners. I felt very comfortable and not pressured. They have a wonderful selection, I found the right vacuum cleaner at a very competitive price. I would go here before going to a large big box store — you will get a high level of excellent service. It was amazing how much better the service is compared to big box or mall stores that sell appliances. They have been there 47 years as well.
— Jen W.

I am delighted with the service and education I received at Bank’s Vacuum. I brought in two machines and can’t say enough about the personal attention I got, not to mention a very reasonable price. What a joy it is to get polite and courteous customer service which exceeded my expectations. My salesperson was Tim Kellogg. My machines look and work like new! Thank you.
— Linda Hampton

I’m very happy with my order. It was delivered right on time and I just love the vacuum. Thank You Guys!
— Henry

I appreciated the ease of navigating your website. Also, the availability of talking to a customer service rep if necessary. Thank you,
— Susan Sheppard